St. Louis – Mayflower has received a 2019 Logistics Management Magazine Quest for Quality Award in the household goods and high-value goods carrier category. The study, completed by the Peerless Research Group each year, is regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.
“Customer service is a top priority for Mayflower,” said Mayflower Executive Vice President, Logistics Scott Kluesner. “We are honored the readers of Logistics Management recognize the Mayflower network of agents are dedicated and professional, and simply want to provide the best moving experience possible.”
The 36th Quest for Quality awards are determined by Logistics Management readers. They are supply chain and logistics decision makers and qualified buyers who evaluate and rate companies on five criteria: on-time performance, value, information technology, customer service and equipment and operations. This year more than 4,500 total responses were collected. To be a winner, a company had to receive at least 5% of the category vote.
The 2019 Quest for Quality Awards are published in the August issue of Logistics Management, and winners will be honored at an upcoming awards ceremony. For more information on the Quest for Quality awards, please visit www.logisticsmgmt.com.
Mayflower is America’s most recognized and trusted moving company. With headquarters in suburban St. Louis, Mayflower maintains a network of 200 affiliated agencies.